CONTACT US NOW

Home » FAQ's

FAQ's

Have a look through our Frequently Asked Questions to see if you can find the answers you are looking for. Alternatively, please contact us by email or phone and we will be happy to answer any question personally!

 

EARNING CASH!

 

Q.  "How can I earn cash myself with Platinum Dental Budapest?

 

A. Simple! Refer us or recommend us to a friend, family member or colleague. Ask them to mention YOUR name when contacting us and we will keep this on record. Then if they have treatment with us we will pay you CASH directly! To ensure you receive your CASH gift we also ask all our customers how they found out about our fantastic services, just to make sure you do not miss out on our thank you gift to you!

 

Email us for more information!    smile@platinumbudapest.com

 

ABOUT US

 

Q. "Who are Platinum Dental Budapest and Fog Asz Ltd?"

 

A. Established in 1991, Dr Peter Benedek and Fog Asz Ltd have been providing first class dental treatment from their modern A1 dental practice in the heart of Budapest. Their reputation soon spread, attracting customers from Austria, Germany and surrounding countries who required the very best dental treatment at a fraction of the cost of their home countries.

 

Platinum Dental Budapest work in partnership with Fog Asz Ltd to ensure our foreign guests receive the very best in customer care and attention that best matches the treatments we offer. 

 

Together, our attention to detail is second to none. With thousands of satisfied customers, we continually strive to set the standard for dental care and customer service.

 

 

HOW ARE YOUR PRICES SUCH FANTASTIC VALUE FOR MONEY?

 

We use EXACTLY the same implants and materials as are used in the UK and all over Europe, however with a much lower cost base here in Budapest we are able to pass those savings on to you our customer. 

Employee wages, surgery costs, utilities and all manner of things are proportionally lower, particularly than in the UK, meaning our prices reflect the TRUE costs of fine, modern dental treatment. 

 

Even taking into consideration the price of a flight and hotel, which happily nowadays are also great value, we at Platinum Dental Budapest can ensure you save hundreds or even thousands of Pounds by visiting us.

 

 

 

PAYMENT FOR TREATMENT

 

Q. "How can I pay for my treatment?"

 

A. We accept cash in Pounds, Euros or Hungarian Forints. We can advise you where to exchange or withdraw money to ensure you receive the BEST exchange rates possible.

 

We are also able to accept PAYPAL in Pounds Sterling. Should you wish to use PAYPAL we kindly ask you inform us before you travel.

 

 

Q. "Do I need to pay any money upfront?"

 

A.  NO. You only pay for your treatment AFTER you have received it and are 100% satisfied. NO DEPOSIT and NO PRE-PAYMENT.

 

 

Q. "Are there any 'hidden extras' I need to be aware of?"

 

A.  NO. The price you see is the price you pay. All our quotations are INCLUSIVE of everything. 

 

 

TREATMENT

 

Q. "Is the treatment the same quality as in the UK or Ireland?"

 

A. ABSOLUTELY! Hungary is renowned within the dental industry as being a world leader and provider of the best treatment available worldwide. Since 1991 thousands of foreign customers have visited us for dental treatment from all over Europe and beyond. You will receive the best treatment available, ALL FULLY INSURED, at prices guaranteed to make you SMILE!

 

 

Q. "Is the treatment guaranteed?"

 

A. YES! All treatment is FULLY GUARANTEED for a minimum of 5 years. The treatments we offer are often designed to be for 10 years, 20 years or life so even after those 5 years we are still here for you should you wish to contact us for whatever reason. As our valued customer we regularly contact our patients after treatment to ensure everything is well and to remind you of our care and commitment to you.

 

 

Q. "How long do I need to stay in Budapest?"

 

A. Depending on which treatment your are receiving it could be from 1 day up to 5 days. Even with a 5 day stay, the price of accomodation will still make your visit worthwhile financially. Please check our website for timescales on particular treatments or contact us with your individual requirements and we shall draft you a no obligation personal dental plan including prices and time requirements.

 

 

Q. "What happens if I return home and need to contact a dentist?"

 

A.  We are always available for you! As our customer you will ALWAYS have DIRECT CONTACT with your dentist during and after your treatment. You may call, email or even have a face-to-face video chat at any time should you wish. If you feel you need to see a dentist personally and can't return to Budapest then we can arrange for you to visit a dentist local to you and cover you for any applicable costs. Peace of mind is all part of our ethos.

 

 

DURING YOUR VISIT

 

Q. "Who can I contact during my stay in Budapest?"

 

A. 24/7 we are there for you! From the moment we meet you at the airport until we chauffeur you back for your return flight you will have access to our 24/7 customer care and exclusive Concierge service. As our guest we endevour to ensure your stay in our beautiful city is memorable both for our service and as you enjoy your leisure time. 

Our team are experts in travel and tourism and can provide you with information on what to see, where to visit, tours, attractions as well as booking restaurants, shows, etc.  We can even create an itinerary, personalised for your own tastes so you can make the most from your stay. This is all complimentary and part of our service.

 

 

Q. "Do I need travel insurance?"

 

A. As an EU citizen, if you are travelling to Budapest or anywhere within the EU you are covered for visits to a GP and emergency hospital treatment just as in the UK, Ireland or your home country with the EHIC heath card. (Previously known as the E111 health card.)  This is FREE and available to everyone. 

 

https://www.gov.uk/european-health-insurance-card

 

Or for Non-British EU citizens:

 

http://ec.europa.eu/social/main.jsp?catId=563&langId=en#nationalinfo

 

Note, this does not replace individual travel insurance for situations such as loss of belongings, therefore should you wish to purchase travel insurance for your visit this is available for just a few Pounds/Euros. We are happy to advise you on travel insurance if you wish.

 

 

Q. "If I am in Budapest for a few days what can I do with my free time?"

 

A.  Often referred to as "The Pearl of the Danube", this beautiful, vibrant city has so much to offer for everyone's tastes. History, culture, amazing architecture, combined with a Parisian style cafe culture makes it the perfect place to see and do as little or as much as you like. 

 

Perfectly sized for leisurely walks you can choose to see Budapest by foot and/or combine with a city tour. Bus tours of the city are highly recommended. These are priced at only £12 for a 2 day pass and INCLUDE a boat trip along the Danube so you can experience another view of this delightful city.

 

Cafes and restaurants serve Hungarian and international cuisine to suit all tastes and all budgets. A two course lunch for less than £3? Possible. A quality 3 course evening dinner in a beautiful 19th century classic building for £15? Possible.

 

Our exclusive Concierge Service will give you all the information you need and as we are strictly NON-COMMISSION you can be assured we only advise the very best for you.

 

 

TRAVEL

 

Q. "How do I travel to Budapest?"

 

A.  Flights are available from all over the UK and Ireland including Heathrow, Gatwick, Luton, Stansted, Manchester, Edinburgh, Leeds, East Midlands, Bristol and Dublin and take between 2 and 2.45 hours depending on where you are travelling from.

 

Alternatively, if you do not wish to fly, there are daily luxury coach services from London Victoria or even enjoy a scenic road trip and drive yourself from the UK, possibly visiting some attractions on the way. Our staff have travelled by all modes of transport and can advise you if you do not wish to fly but would still like to take advantage of our fantastic service and treatmants.

 

 

Q. "How do I arrange flights?"

 

A. Easy! You tell us when you would like to visit then sit back and let us do the rest! We search for the best deals with all airlines for all dates then provide you with information on the best deals. This is all part of our service. There is no obligation to book anything at all until you have had time for yourself to decide what is best for you. Of course, you may search for flights yourself, we are always here should you need us!

 

 

 Q. "Do I need a visa to travel to Budapest?"

 

 A.  No. As a citizen of the European Union you do not require any visas or documents.

 

Should you hold a non-European passport you may enter Hungary with a Schengen Visa.

 

Please contact us should you require further information.

smile@platinumbudapest.com

 

 

 

Q. "Will I be met at the airport?"

 

A.  YES. Our Customer Care Representative will be clearly visible and waiting for you in the arrivals hall of Budapest's Terminal 2B.

 

 

They will chauffeur you and your travel companion(s) (should you have any) the 20 minute journey to the city centre. 

 

We shall also pick you up and drop you off to and from the dental practice and your accommodation and of course take you to the airport for your return flight.

 

 

ACCOMMODATION

 

Q. "How do I arrange accommodation for my stay in Budapest?"

 

A. Leave it to us! As with flights, simply tell us which dates are convenient for you and our expert team will search for the best deals to suit all budgets and levels of comfort.

 

Hotels and apartments are plentiful and extremely good value.

 

Prices start from as little as £18 per night!

 

We shall provide you with many options showing you photos, reviews, facilites, location etc... so you may then take your time to decide which is best for you.We can book for you or you may search and book your accommodation yourself.

 

Our team are always available to advise you should you have any questions on a particular accommodation you have in mind. 

 

As with ALL our services, we are fully NON-COMMISSION. We will only recommend places to stay in which we would stay ourselves!

 

 

ACCESSIBILITY

 

Our brand new (August 2014) practice is located on the ground floor and is fully accessible for wheelchair users and persons with reduced mobility. 

We also provide specialist assistance on travel and accomodation for EVERYONE regardless of the assistance required.

Please contact us should you have any questions!

 

 

 

Should you have any questions regarding any aspect of our service, please email us directly and we shall reply ASAP!

 

smile@platinumbudapest.com

 

 

REMEMBER! Consultations, Check-ups and Dental Plans are 'FREE-FOR-LIFE' at Platinum Dental Budapest whether you have treatment with us or not!

 

 

 

 

Cosmetic Dentistry

Our expert technicians can craft PRECISION VENEERS for the smile you have always dreamed of! INLAYS and ONLAYS, an exceptional way of rebuilding your back teeth WITHOUT the need for any surgery whatsoever! Restore your teeth's shape & chewing ability making them stronger than ever before!

Cosmetic Dentistry

Teeth Whitening

Come to us for the smile of your dreams! We have the very latest in ZOOM! whitening technology. Choose between the 1-Hour 'In-Office' whitening or 'at-home' treatments. Either way we guarantee you the very best and 100% satisfaction!!

Teeth Whitening

Contact us

We look forward to welcoming you to our BRAND NEW practice in the heart of Budapest and to the VERY LATEST in dental technology and customer comfort.

 

Should you have any questions, or to book an appointment / arrange a complimentary telephone or video call consultation please contact us at :

 

smile@platinumbudapest.com

 

and one of our customer care representatives will reply ASAP or call you back at a time that suits you, early morning, daytime, late evening, weekdays or at the weekend.

 

 

Or you can call us on our UK number 0207 048 4394 (UK local rate, MON-FRI 9am-5pm)

 

 ** All consultations, enquiries and dental plans are FREE and with absolutely NO OBLIGATION, just the way they should be! **

 

** And remember, Check-Ups are 'FREE-FOR-LIFE' at Platinum Dental Budapest whether you have treatment with us or not! **